Queen Mary's Hospital does not have an accident and emergency (A&E) department. However, it does have an Urgent Care Centre (UCC), which is open 24 hours a day, 365 days a year. Patients are likely to use the UCC when their doctor’s surgery is closed and they have an urgent but not life threatening minor illness or injury. Typically, this could include conditions such as:
No appointment is necessary. When you arrive, please go to the reception desk. Our reception staff will ask for your name and contact details and what you are there for so they can ensure you are seen by the best person. They will then ask you to take a seat until your name is called. Waiting times to see a doctor or nurse practitioner at the Urgent Care Centre can vary and at times the centre can get very busy.
Queen Mary’s Hospital does not have an (A&E) department.
Please be advised that you can call 111 in the first instance for medical advice and they will direct you to where you should attend to receive the correct treatment.
However, if your (or family/friend) illness or injury is life threatening. A&E departments can be located at:
Princess Royal University Hospital
Kent, BR6 8ND
T: 01689 863486
Queen Elizabeth Hospital
London, SE18 4QH
T: 020 8836 4360/1
Darent Valley Hospital
Darent Wood Road
Kent, DA2 8DA
T: 01322 428100
And remember; A&E is for patients with very serious or life threatening illnesses or injuries. Please leave A&E for people who really need it.
The Urgent Care Centre is located in A Block.
We are open 24 hours a day, 365 days a year.