Patient Advice and Liaison Service (PALS)

Services at Queen Mary's Hospital are run by several NHS organisations. We have a dedicated Patient Advice and Liaison Service (PALS) to help people using all of the services at the hospital. This is managed by Oxleas NHS Foundation Trust.

PALS is a free, confidential service helping patients, families and carers to deal with concerns about treatment and care at Queen Mary’s. By telling us your concerns you can help us improve services at the hospital.

View full service details


B Block
Main Reception
Queen Mary’s Hospital
DA14 6LT

E: qmh-pals@nhs.net

020 8308 5449

Opening hours:

Monday to Friday, 9am to 4pm

Site owned and managed by Oxleas NHS Foundation Trust

Oxleas NHS Foundation Trust became the owners of Queen Mary's Hospital on 1 October 2013. Oxleas continues to provide services at the hospital and run the estate for the other NHS organisations providing services there.